Privacy Policy

Josun Sustainable Technology Co., Ltd. (hereinafter referred to as "JOSUN Sustainability," "the Company," or "we") fully understands the importance of personal information to you and is committed to protecting your privacy. This Privacy Policy (hereinafter referred to as "this Policy") aims to explain to you how we collect, use, store, and protect your personal information when you use the official website (domain name: server.kgu.cn, hereinafter referred to as "this website") or the online services we provide, as well as the rights you have regarding your personal information.

We promise to strictly comply with the Personal Information Protection Law of the People's Republic of China, the Cybersecurity Law of the People's Republic of China, the Data Security Law of the People's Republic of China, and other relevant laws and regulations, and to process your personal information in accordance with the principles of legality, legitimacy, necessity, and integrity.

Please read this policy carefully and fully understand it before visiting or submitting any personal information through this website. If you do not agree to any terms of this policy, please do not submit personal information through this website and immediately stop using this website and related services.

Table of Contents
1. What personal information do we collect?
2. How we use your personal information
3. How we use cookies and similar technologies
4. How we store and protect your personal information
5. How we entrust processing, sharing, transferring, or publicly disclosing your personal information
6. How you manage your personal rights
7. Protection of minors' personal information
8. Updates to this privacy policy
9. How to contact us

1. What personal information do we collect?
1. Information you proactively provide
• When you contact us through the "Contact Information" form or other online forms on this website, we may include the name you proactively provide, the company/organization name you work with, and the position; Mobile phone number, email address, country/region of residence; Other voluntarily provided information such as the consultation topic you filled in, project requirement description, and other relevant information you provide.
The above information is essential for us to provide business consultation, solution communication, and customer service. If you refuse to provide it, we may not be able to respond to your inquiry request in a timely manner.

2. Information automatically collected when you use this website
When you visit this website, our servers may automatically collect your usage information, including but not limited to: your IP address, browser type and version, operating system, access time, page path, and referral sources; Device model, screen resolution, etc.; For details, see this policy section "III. How We Use Cookies and Similar Technologies."
The above information is mainly used for statistical analysis and website security maintenance, and usually cannot be used alone or combined with other information to directly identify your personal identity.

3. Information we do not collect
This website does not collect your sensitive personal information (such as ID numbers, bank accounts, biometric information, religious beliefs, medical and health information, etc.). Please do not submit the above information through any form on this website.

2. How we use your personal information
We will strictly use your personal information for the following purposes:
1. Respond to your request: Handle inquiries, quotation requests, or technical support requests submitted through the website, and communicate with you.
2. Service and Support: Provide support for the services or products you purchase and handle after-sales issues.
3. Marketing: With your consent, we will send you company news, product updates, solutions, industry insights, event invitations, and other marketing information we may be interested in. You have the right to unsubscribe at any time.
4. Website Optimization and Maintenance: Analyze user access data to understand user preferences and improve our website content, features, and user experience. 5. Legal Compliance and Security: To comply with laws and regulations, respond to legitimate requirements from government or judicial authorities, protect the security of this website, and safeguard the legitimate rights and interests of the Company, users, or other third parties.
We will not use your personal information for purposes other than those mentioned above. If it is necessary to change the purpose of use, we will obtain your consent again, except as otherwise provided by law.

3. How we use cookies and similar technologies
This website uses cookie technology to enhance your browsing experience. Cookies are small text files stored on your terminal device by website servers, used to record your preferences, browsing behavior, and other information to improve your browsing experience.
When you first visit this website, you can manage the activation and disabling of unnecessary cookies through the cookie preferences pop-up, and you can also clear stored cookies at any time through your browser settings. Please note that disabling necessary cookies may cause some functions of this website to fail to function properly.
For detailed instructions on how to manage cookies across different browsers, please refer to the help documentation of your browser.

4. How we store and protect your personal information
1. We retain your personal information only for the shortest period necessary to achieve the purposes stated in this policy, as follows:
• Inquiry form information: retained for 12 months from the date of the last valid business communication;
• Marketing newsletters: Retained until you withdraw your consent or unsubscribe;
• Logs and statistical information: Retained for 12 months from the date of collection, then anonymized.
After the above period is exceeded, we will delete or anonymize your personal information, except as otherwise required by law.

2. Security protection measures
We have implemented industry-standard security technologies and management measures to protect your personal information, including but not limited to:
• Technical measures: SSL/TLS encrypted transmission, firewalls, access control, intrusion detection systems, encrypted database storage, etc.;
• Management measures: Establish internal data security management systems, conduct personal information protection training for employees, implement the principle of least privilege, and conduct regular security audits and risk assessments.
Although we have taken the above measures, please note that the internet environment is not absolutely safe. You should properly safeguard your device and account information, and avoid submitting personal information in public network environments.

3. Security incident response
If a personal information security incident occurs, we will promptly inform you of the basic situation, possible impacts, and measures taken or planned to be taken in accordance with laws and regulations, and report to the relevant authorities in accordance with the law.

5. How we entrust the processing, sharing, transfer, or public disclosure of your personal information
1. Entrusting processing
In business scenarios such as website hosting, data analysis, and email delivery, we may entrust third-party service providers to process your personal information. We will require contractors to take security measures that do not fall below the standards of this policy through written agreements and other means, and supervise their data processing activities. The entrusted party shall not use your personal information for any purpose beyond the entrusted purpose.

2. Sharing
We will not sell your personal information to any third party. To comply with laws, regulations, judicial or administrative orders, or to protect public interests, the legitimate rights and interests of our company and users, we may need to disclose your information to the following relevant organizations:
• Related companies: To provide you with integrated services, we may share your contact information and business needs among affiliated companies (all subsidiaries under JOSUN Sustainability). The scope of sharing is limited to what is necessary for providing services, and all affiliated companies are equally bound by this policy. • Statutory requirements: According to laws and regulations, court judgments, or mandatory requirements from government authorities, we may provide your personal information in accordance with the law;
• Corporate business: In the event of a merger, acquisition, or asset sale, we may transfer your information as part of the assets. In such cases, we will require the transferee to continue complying with this policy.

3. Public disclosure
We will not publicly disclose your personal information, except in the following cases:
• Obtain your individual consent;
• Required by laws, regulations, or mandatory requirements from government authorities.

6. How you manage your personal rights
According to the Personal Information Protection Law of the People's Republic of China, you have the following rights regarding your personal information:

1. Establish, copy, correct, supplement
You have the right to request access to the personal information we hold about you and may request a copy of the above information. If you find that the personal information we hold is inaccurate or incomplete, you have the right to request correction or supplementation.

2. Revoke
For personal information processing based on your consent, you have the right to withdraw your consent at any time. After revoking consent, we will cease the relevant handling actions.

3. Delete
You have the right to request us to delete your personal information in the following circumstances:
• The processing purpose has been achieved, cannot be achieved, or is no longer necessary to achieve the processing purpose;
• We cease providing products or services, or the retention period of personal information has expired;
• You withdraw your consent;
• We process your personal information in violation of laws, administrative regulations, or agreements;
• Other circumstances stipulated by laws and administrative regulations.

4. Say no to marketing
You may opt out of receiving commercial marketing information by using the "Unsubscribe" link in our marketing emails or by contacting us using the contact information below.

5. Withdrawal of consent
You have the right to withdraw your consent at any time regarding the personal information we collect and use based on your consent. Withdrawal of consent does not affect the validity of personal information processing activities previously carried out based on consent.

6. Cancel the account
If you register an account on this website (for example, if this feature is introduced in the future), you have the right to cancel your account. After account cancellation, we will delete or anonymize your personal information, unless otherwise required by laws and regulations.

7. Rights response
If you wish to exercise the above rights, please contact us using the contact information at the end of this policy. We will respond to your request within a reasonable timeframe. To ensure information security, we may require you to provide authentication before processing certain requests.

8. Protection of minors' personal information
This website is a professional service site for corporate clients and does not provide services to minors. If you are under 14 years old, please do not submit any personal information through this website, and use it only when accompanied by a legal guardian, ensuring your guardian agrees to this policy.

9. How to contact us
If you have any questions, comments, or suggestions regarding this policy, or wish to exercise your personal information rights, please contact us through the following methods:
• Company Name: Josun Sustainable Technology Co., Ltd.
• Official website: josunai.com
• Contact form: Submit via the "Contact Inquiry" section at the bottom of this website
• Email: josun-hr@josun-cn.com
• Contact Address: 1F, No. 20, Lane 3, Weishui Road, Zhongshan District, Taipei City
• Contact number: +886 2 2771 6867
We will process your request as soon as we receive it.